ARKIS – PRIVACY AND
COOKIES POLICY
Last updated [date] March 2026.
We respect your privacy and are committed to protecting your personal data. This policy explains the terms on which we collect and process your personal data, and how we protect your personal data when you visit our website at https://www.arkis.xyz/, contact us, engage with us in relation to our services, or otherwise interact with us. In addition, it explains your privacy rights and how the law protects you.
We are PRM LBS LTD, trading as “ARKIS”, a company registered in England and Wales under company number 14256043 with our registered office at Unit 931 Floor 9, 9 Appold Street, London, England, EC2A 2AP (“we”, “us” or “our”). We are the controller responsible for your personal data.
We comply with our obligations under the Data Protection Act 2018 and the General Data Protection Regulation ((EU) (2016/679) (“data protection laws”). If any of these laws are replaced or superseded, will also comply with that those.
We are registered with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (ico.org.uk), and our registration number is CSN9939043 . If you have any concerns about data protection, we would appreciate if you contacted us first so we can discuss these with you before you approach the ICO. You can reach us at operations@arkis.xyz.
Personal data/information means any information about an individual from which that person can be identified. It doesn’t include anonymous data. We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
• Identity Data includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth, and gender.
• Contact Data includes billing address, email address and telephone numbers.
• Financial Data includes bank account and payment card details.
• Transaction Data includes details about payments to and from you and other details of the services you have purchased from us.
• Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
• Profile Data includes your username and password (if applicable), purchases or orders made by you, your interests, preferences, feedback, and survey responses.
• Usage Data includes information about how you use our website and services.
• Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
Aggregated Data such as statistical or demographic data for any purpose, isn’t considered personal data in law as this data will not directly or indirectly reveal your identity to us. We may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature.
We don’t automatically collect any other Special Categories of Personal Data about you. This includes details about your race or ethnicity, religious or philosophical beliefs, health, sex life, sexual orientation, political opinions, trade union membership, genetic and biometric data. We also don’t collect any information about criminal convictions and offences.
We may use different methods to collect data from and about you including through:
• Direct interactions. You may give us your Identity Data and Contact Data by filling in forms or by corresponding or engaging with us by post, phone, email, social media, Mailchimp, Webflow or otherwise.
• Automated technologies or interactions. As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies.
• Third parties or publicly available sources. We may receive personal data about you from various third parties and public sources, such as Google, Companies House, or the electoral register.
We will only use your personal data when we can rely on a legitimate (lawful) basis, such as:
• Contract: Where we need to perform the contract, we are about to enter into or have entered into with you.
• Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Legal Obligation: Where we need to comply with a legal obligation.
We have set out below the ways we may use your personal data, and which of the legitimate bases we rely on to do so:
You may receive communications from us if you have requested information from us or otherwise interacted with the Arkis Entities.
You can request that we stop sending communications at any time by following the opt-out instructions in those communications or by contacting us at operations@arkis.xyz.
We will obtain your consent where required by law before sending marketing communications.
Our website uses cookies in accordance with the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 and data protection laws to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our website. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
We use the following cookies:
• Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
• Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
• Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
Please note that third parties may also use cookies, over which we have no control. These named third parties may include, for example, advertising networks and providers of external services like web traffic analysis services. These third-party cookies are likely to be analytical cookies or performance cookies or targeting cookie.
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.
Information about how to configure your browser to block cookies can be found at:
We may disclose personal data in the following circumstances:
• with other Arkis Entities
• with service providers who support our technology infrastructure, website operations, or business operations
• with professional advisers such as auditors, lawyers, or consultants
• where disclosure is required by law or regulatory authorities
• in connection with the sale, restructuring, or transfer of our business or assets
• where necessary to protect against fraud, security risks, or unlawful activity
All third-party service providers are required to process personal data in accordance with applicable data protection laws, and, in the case of any third parties we sub-contract our services to, we will enter into a contract with them with comprehensive data protection obligations to ensure the security of your personal data.
We implement appropriate technical and organisational measures to protect personal data from unauthorised access, loss, misuse, or disclosure.
Access to personal data is restricted to employees, contractors, and service providers who require the information for legitimate business purposes and who are subject to confidentiality obligations.
We maintain procedures for responding to suspected personal data breaches and will notify affected individuals and regulators where required by law.
We may transfer personal data outside the United Kingdom or the European Economic Area where service providers located in other jurisdictions support our operations.
Where such transfers occur, we ensure appropriate safeguards are implemented, including:
• transfers to jurisdictions recognised as providing adequate protection, or
• the use of approved contractual safeguards.
Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the UK or the EEA.
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
Under certain circumstances, you have rights under data protection laws in relation to your personal data:
• Request access to your personal data.
• Request correction of your personal data.
• Request erasure of your personal data.
• Object to processing of your personal data.
• Request restriction of processing your personal data.
• Request transfer of your personal data.
• Right to withdraw consent.
If you wish to exercise any of the rights set out above, please contact us by emailing us at operations@arkis.xyz.
You won’t have to pay a fee to access your personal data (or to exercise any of the other rights), but we can charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive, or we can refuse to comply in these circumstances.
We try to respond to all legitimate requests within one month, but it could take longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
This policy only relates to our website and our business. We might have links on/within our services to other websites, and these websites will have their own terms and conditions and privacy policies. You should check those privacy policies before providing your personal data to those websites.
We can update this policy from time to time as laws change or as our website or services change. If we make material changes to this policy, and we need your consent to those changes, we will contact you by email to do so.
